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Cisco Packaged Contact Center Enterprise and Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability

Medium 1 CVE Published Aug 19, 2026 at 4:00 PM UTC

Summary

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device.

A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.

Security Impact Rating: Medium CVE: CVE-2026-20314

Products covered

A separate affected-products list was not included in the collected bulletin.

Remediation

Cisco has released software updates that address this vulnerability.

CVEs in this advisory 1

Updates

  1. Published by Cisco

    The publication date reported by the vendor.

  2. Added to SecurityAlert

    We collected the advisory from the official source.

  3. Confirmed at the source

    Our collector saw this advisory during a later source check.